For Medical Practices
Stay focused on patient care with reliable IT that works.
Zero disruptions, full compliance and expert support without a holding queue.
Free IT Check-up
Support for devices, networks, software, and data – in daily operations and emergencies. Our medical IT experts are here for you in Berlin, Potsdam and Brandenburg.
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Complete IT service, on-site and remote -
Medical IT expertise and certifications -
Transparent and fair pricing
Our Promise
IT Infrastructure & Hardware
Your hardware and software, working seamlessly
From workstations to network servers and medical devices—our IT solutions ensure smooth operations with reliable, high-performance hardware tailored to your needs.
IT Security & Compliance
Your patient data, well protected
We protect patient data and medical records with enterprise-grade security, ensuring full compliance with GDPR and Telematik-Infrastruktur (TI) requirements for your practice. Plus: NIS 2 compliance where applicable.
IT Support & Assistance
Support when you need it
IT issues shouldn’t slow down your practice. Get immediate support from a dedicated expert, ensuring your systems run smoothly—without “holding the line”.
Advantages
Same Day
Resolution for critical issues
+40%
Gains in administrative efficiency
Zero
Disruptions to patient care
98%
Customer satisfaction and recommendation
100%
Compliance with relevant cybersecurity regulations
Our Services
We take care of everything: Selecting, setting up, and maintaining your IT systems. Hiring your own IT experts? No need. You can simply focus on your work, enjoying peace of mind.
IT Infrastructure & Hardware
Get fast, stable and reliable IT systems for your practice.
- Workstations, servers & networking
- Wi-Fi setup & optimization
- Server upgrades & virtual server solutions
Practice Management & Software Solutions
Automate administrative tasks: Reduce mistakes, improve efficiency.
- Practice management & EHR software
- Medical billing solutions
- Electronic prescription systems
Data Security & Compliance
Protect patient data and limit regulatory risks.
- Cybersecurity (firewalls, antivirus, encryption)
- Automated backups & disaster recovery
- Secure Telematik-Infrastruktur (TI) connection for eHealth services
Fractional Chief Information Security Officer (CISO)
Navigate compliance efficiently with an expert in medical practice security by your side.
- Dedicated security leadership
- Guidance and implementation for NIS 2, BSI Grundschutz and ISO 27001 compliance
- Risk assessments & best-practice implementation
Telemedicine & Remote Care IT
Expand patient reach with secure & reliable telehealth solutions.
- Video consultation systems
- Secure patient messaging & remote monitoring
- Integration with practice management
IT Support & Proactive Maintenance
Prevent disruptions and enjoy quick issue resolution.
- Remote troubleshooting & help desk
- On-site hardware repairs & maintenance
- Proactive system monitoring & optimization
Cloud & Digital Transformation Services
Enhance scalability, flexibility, and security in your modern medical practice.
- Cloud migration & hybrid cloud setups
- Cloud-based practice management tools
- Secure storage & file sharing solutions
Staff Training & Cybersecurity Awareness
Reduce human error, strengthen security, and ensure staff IT proficiency.
- EHR & telemedicine training
- Cybersecurity awareness programs
- Digital literacy for healthcare teams
Specialized Medical IT Solutions
Enjoy tailored IT solutions for specialized medical fields.
- Picture Archiving Information Systems (PACS) & radiology IT integration
- Laboratory Information Systems (LIS)
- Certified diagnostic monitors for medical imaging
Our clients love working with us
“We work on complex projects with major medical partners. That’s why data protection is absolutely central for us. We are a smaller company, yet we still receive the comprehensive services from Sacred Byte that are usually only available to large enterprises. Our needs are taken seriously, and we benefit from robust security and comprehensive support.”
Jens Schemmel
Owner
Why Sacred Byte?
Designed for Medical Practices
With over 15 years in secure infrastructure and technology in the medical field, out experts understand the unique challenges of medical practices. We’re certified for Healthcare IT:
- PED Certification (Professional End-User Service Provider)
- KBV Certification (Kassenärztliche Bundesvereinigung, § 390 SGB V)
- Member of the Alliance for Cybersecurity of the BSI
Clear, Transparent, Predictable
No hidden fees, no technical jargon. We provide upfront pricing and clear communication, ensuring fair pricing for medical IT security & support.
- Full cost transparency from day one
- Support in both German & English
Built-In Security & Compliance
IT security for medical practices isn’t an add-on—it’s our foundation. Our managed services are certified and optimized to ensure security, compliance, and efficiency out of the box.
- TI Security & GDPR compliance
- Expert support for NIS 2 & KBV compliance
- Regular security updates & audits
Efficient & Reliable
Your focus is on patient care, not IT issues.
We respond and proactively prevent issues with:
- Fast response times – No long waiting periods
- Seamless integration with practice software & medical devices
- Proactive monitoring & regular maintenance
FAQ
What type of medical practices and clinics do you work with?
At Sacred Byte, we provide comprehensive IT services for medical practices of all sizes, from small private practices to large multi-specialty clinics. Our IT solutions are scalable and tailored to meet the specific needs and compliance requirements of healthcare providers.
We categorize medical practices into three key groups:
1️⃣ Small & Independent Medical Practices
- General practitioners (Hausärzte)
- Specialized private practices (e.g., dermatology, ophthalmology, gynecology, cardiology)
- Dental clinics and orthodontic practices
- Physiotherapy and rehabilitation centers
➡ For smaller practices, we offer cost-effective, secure IT solutions that help streamline operations, manage patient data securely, and ensure compliance with KBV and GDPR regulations.
2️⃣ Medium-Sized Practices & MVZ (Medizinische Versorgungszentren)
- Group practices and/or with multiple locations
- MVZs (Medizinische Versorgungszentren) offering cross-specialty care
➡ For medium-sized practices, we provide scalable IT infrastructure, advanced cybersecurity protections, and practice-wide digital transformation to optimize efficiency, patient care, and compliance.
3️⃣ Large Clinics & Specialized Medical Centers
- Hospitals and large outpatient care centers
- Specialty-focused facilities (e.g., radiology centers, oncology clinics, surgical centers)
- Practices with over 50 employees that fall under NIS2 compliance regulations
➡ For larger medical organizations, we deliver enterprise-grade IT security, high-availability infrastructure, and compliance-driven IT management based on NIST and KBV guidelines.
Certified & Compliant IT for Medical Practices
As a certified healthcare IT provider, Sacred Byte ensures that all IT solutions meet industry standards for data protection, cybersecurity, and regulatory compliance.
🛡 Our key certifications for medical practices include:
- PED Certification (Professional End-User Service Provider)
- KBV Certification (Kassenärztliche Bundesvereinigung, § 390 SGB V)
No matter the size or complexity of your practice, our tailored IT solutions ensure security, compliance, and efficiency, so you can focus on what matters most—patient care.
Where can you provide on-premise IT support?
We provide swift, on-site IT support for medical practices throughout Berlin, Brandenburg, and Potsdam. Our local presence ensures rapid response times for your critical IT needs.
How does Sacred Byte ensure IT security for medical practices?
At Sacred Byte, we specialize in IT security for medical practices, ensuring that sensitive patient data remains protected, systems stay operational, and compliance requirements are met. Our multi-layered cybersecurity approach follows both KBV and GDPR regulations for small to medium-sized practices, and NIS 2 guidelines for larger clinics with over 50 employees.
1️⃣ Fractional Chief Information Security Officer (CISO) for Healthcare
Medical practices face increasing security regulations and compliance challenges, but hiring a full-time CISO is often too costly. Yet, continuous security leadership ensures that your practice is always compliant, protected, and ready for audits. Sacred Byte offers a Fractional Chief Information Security Officer (CISO) who:
- Takes ownership of your security posture on an ongoing basis
- Implements and enforces IT security policies that meet KBV, GDPR, and NIS 2 standards
- Regularly audits IT infrastructure to prevent compliance gaps
- Advises on risk management & security best practices
2️⃣ Regular System Maintenance & Security Patching
One of the most common security risks in medical IT is outdated hardware and software. Unpatched systems are one of the leading causes of data breaches and cyberattacks—we ensure your IT environment is always secure and operational. We ensure that:
- All IT infrastructure (workstations, servers, and medical devices) remains up to date
- Critical security patches are applied regularly to prevent vulnerabilities
- Operating systems and third-party applications are maintained in compliance with best practices
3️⃣ Firewall & Network Security – Always Maintained
Firewalls are essential for protecting medical practices from cyber threats, but they require constant monitoring and updates. A misconfigured or outdated firewall can leave your practice exposed—our proactive management ensures your network remains secure at all times. We provide:
- Managed firewall solutions that are continuously monitored and patched
- Secure network segmentation to prevent unauthorized access
- Ongoing vulnerability assessments to detect potential security gaps
4️⃣ Reliable Backup & Emergency Response Protocols
Data loss due to hardware failure, cyberattacks, or human error can severely impact patient care. Having a backup is not enough—having a tested, ready-to-use recovery plan is what ensures business continuity in case of emergencies. We ensure that your practice is always prepared with:
- Automated, redundant backup solutions to prevent data loss
- Routine backup integrity checks to ensure data is recoverable when needed
- Disaster recovery & emergency response plans to minimize downtime
5️⃣ Compliance-Driven IT Management
Security isn’t just about hardware and software—it’s about good policies and compliance practices. Good IT governance prevents security risks and ensures regulatory compliance without disrupting operations. We ensure that:
- Your IT infrastructure aligns with KBV, GDPR, and NIS2 guidelines
- Regular compliance audits and security reviews are conducted to prevent regulatory issues
- Medical staff follow IT security protocols with training and awareness programs
6️⃣ Certified IT Security for Medical Practices
Sacred Byte is fully certified to provide healthcare IT security solutions, ensuring compliance and trustworthiness.
🛡 Our certifications include:
- KBV Certification – Kassenärztliche Bundesvereinigung (§ 390 SGB V)
- PED Certification – Professional End-User Service Provider
- Member of the Alliance for Cybersecurity of the BSI
How quickly do you respond in case of IT issues?
At Sacred Byte, we understand that IT issues in medical practices need immediate attention to prevent disruptions to patient care. That’s why we provide fast, reliable IT support with no long waiting times.
1️⃣ Immediate Remote Assistance – Urgent issues are addressed instantly through our 24/7 helpdesk and remote troubleshooting.
2️⃣ On-Site Support When Needed – If a problem cannot be resolved remotely, our experts come directly to your practice for hands-on support.
3️⃣ Proactive Monitoring & Issue Prevention – We don’t just fix problems when they happen—we prevent them with continuous system monitoring and automated security updates.
With our rapid response times and proactive approach, you can focus on patient care, knowing that your IT is in expert hands.
Can you help set up our Telematik-Infrastruktur (TI)?
Yes, Sacred Byte provides full support for setting up and maintaining Telematik-Infrastruktur (TI) for medical practices in Germany. We ensure that your practice can securely connect to the healthcare telematics network while meeting all KBV and GDPR compliance requirements.
1️⃣ TI Setup & Installation – We handle the complete installation of the necessary hardware and software, ensuring a smooth and secure connection to the telematics infrastructure.
2️⃣ Connector & Module Configuration – We configure and optimize TI connectors, VPN access, and KIM (Kommunikation im Medizinwesen) to ensure secure and compliant data exchange.
3️⃣ Ongoing Maintenance & Compliance – TI systems require regular updates and security patches. We proactively monitor and maintain your TI setup to keep it fully operational and compliant.
By ensuring a secure and reliable TI connection, we help your practice access essential eHealth services like ePA, eRezept, and KIM, while eliminating the complexity of managing it yourself.
What kind of cost savings can we expect from your long-term IT strategy?
Our long-term IT strategies for medical practices are designed to deliver significant cost savings:
- Reduced downtime: By preventing IT emergencies, we help minimize costly delays in patient care and administration.
- Open-source solutions: We utilize open-source software where possible, particularly for network security elements like firewalls. This approach not only eliminates licensing costs but also provides robust, customizable solutions tailored to your needs.
- Enhanced collaboration and remote work: Our secured network solutions increase opportunities for efficient collaboration and remote work. This flexibility can lead to reduced overhead costs and improved efficiency, ultimately boosting your bottom line.
- Optimized hardware and software management: We ensure you’re using the right equipment and software for your needs, avoiding unnecessary upgrades and extending the lifespan of your investments. This includes efficient management of software licenses to prevent overpaying for unused subscriptions.
- Predictable IT spending: Our managed services model helps you budget more effectively, transforming unpredictable IT expenses into a consistent, manageable cost. This approach allows for better financial planning and often results in overall reduced IT spending.
While exact savings vary depending on your firm’s size and needs, our clients typically see a significant return on their IT investment through increased productivity, enhanced security, and more efficient operations.
At Sacred Byte, we provide comprehensive IT services for medical practices of all sizes, from small private practices to large multi-specialty clinics. Our IT solutions are scalable and tailored to meet the specific needs and compliance requirements of healthcare providers.
We categorize medical practices into three key groups:
1️⃣ Small & Independent Medical Practices
- General practitioners (Hausärzte)
- Specialized private practices (e.g., dermatology, ophthalmology, gynecology, cardiology)
- Dental clinics and orthodontic practices
- Physiotherapy and rehabilitation centers
➡ For smaller practices, we offer cost-effective, secure IT solutions that help streamline operations, manage patient data securely, and ensure compliance with KBV and GDPR regulations.
2️⃣ Medium-Sized Practices & MVZ (Medizinische Versorgungszentren)
- Group practices and/or with multiple locations
- MVZs (Medizinische Versorgungszentren) offering cross-specialty care
➡ For medium-sized practices, we provide scalable IT infrastructure, advanced cybersecurity protections, and practice-wide digital transformation to optimize efficiency, patient care, and compliance.
3️⃣ Large Clinics & Specialized Medical Centers
- Hospitals and large outpatient care centers
- Specialty-focused facilities (e.g., radiology centers, oncology clinics, surgical centers)
- Practices with over 50 employees that fall under NIS2 compliance regulations
➡ For larger medical organizations, we deliver enterprise-grade IT security, high-availability infrastructure, and compliance-driven IT management based on NIST and KBV guidelines.
Certified & Compliant IT for Medical Practices
As a certified healthcare IT provider, Sacred Byte ensures that all IT solutions meet industry standards for data protection, cybersecurity, and regulatory compliance.
🛡 Our key certifications for medical practices include:
- PED Certification (Professional End-User Service Provider)
- KBV Certification (Kassenärztliche Bundesvereinigung, § 390 SGB V)
No matter the size or complexity of your practice, our tailored IT solutions ensure security, compliance, and efficiency, so you can focus on what matters most—patient care.
We provide swift, on-site IT support for medical practices throughout Berlin, Brandenburg, and Potsdam. Our local presence ensures rapid response times for your critical IT needs.
At Sacred Byte, we specialize in IT security for medical practices, ensuring that sensitive patient data remains protected, systems stay operational, and compliance requirements are met. Our multi-layered cybersecurity approach follows both KBV and GDPR regulations for small to medium-sized practices, and NIS 2 guidelines for larger clinics with over 50 employees.
1️⃣ Fractional Chief Information Security Officer (CISO) for Healthcare
Medical practices face increasing security regulations and compliance challenges, but hiring a full-time CISO is often too costly. Yet, continuous security leadership ensures that your practice is always compliant, protected, and ready for audits. Sacred Byte offers a Fractional Chief Information Security Officer (CISO) who:
- Takes ownership of your security posture on an ongoing basis
- Implements and enforces IT security policies that meet KBV, GDPR, and NIS 2 standards
- Regularly audits IT infrastructure to prevent compliance gaps
- Advises on risk management & security best practices
2️⃣ Regular System Maintenance & Security Patching
One of the most common security risks in medical IT is outdated hardware and software. Unpatched systems are one of the leading causes of data breaches and cyberattacks—we ensure your IT environment is always secure and operational. We ensure that:
- All IT infrastructure (workstations, servers, and medical devices) remains up to date
- Critical security patches are applied regularly to prevent vulnerabilities
- Operating systems and third-party applications are maintained in compliance with best practices
3️⃣ Firewall & Network Security – Always Maintained
Firewalls are essential for protecting medical practices from cyber threats, but they require constant monitoring and updates. A misconfigured or outdated firewall can leave your practice exposed—our proactive management ensures your network remains secure at all times. We provide:
- Managed firewall solutions that are continuously monitored and patched
- Secure network segmentation to prevent unauthorized access
- Ongoing vulnerability assessments to detect potential security gaps
4️⃣ Reliable Backup & Emergency Response Protocols
Data loss due to hardware failure, cyberattacks, or human error can severely impact patient care. Having a backup is not enough—having a tested, ready-to-use recovery plan is what ensures business continuity in case of emergencies. We ensure that your practice is always prepared with:
- Automated, redundant backup solutions to prevent data loss
- Routine backup integrity checks to ensure data is recoverable when needed
- Disaster recovery & emergency response plans to minimize downtime
5️⃣ Compliance-Driven IT Management
Security isn’t just about hardware and software—it’s about good policies and compliance practices. Good IT governance prevents security risks and ensures regulatory compliance without disrupting operations. We ensure that:
- Your IT infrastructure aligns with KBV, GDPR, and NIS2 guidelines
- Regular compliance audits and security reviews are conducted to prevent regulatory issues
- Medical staff follow IT security protocols with training and awareness programs
6️⃣ Certified IT Security for Medical Practices
Sacred Byte is fully certified to provide healthcare IT security solutions, ensuring compliance and trustworthiness.
🛡 Our certifications include:
- KBV Certification – Kassenärztliche Bundesvereinigung (§ 390 SGB V)
- PED Certification – Professional End-User Service Provider
- Member of the Alliance for Cybersecurity of the BSI
At Sacred Byte, we understand that IT issues in medical practices need immediate attention to prevent disruptions to patient care. That’s why we provide fast, reliable IT support with no long waiting times.
1️⃣ Immediate Remote Assistance – Urgent issues are addressed instantly through our 24/7 helpdesk and remote troubleshooting.
2️⃣ On-Site Support When Needed – If a problem cannot be resolved remotely, our experts come directly to your practice for hands-on support.
3️⃣ Proactive Monitoring & Issue Prevention – We don’t just fix problems when they happen—we prevent them with continuous system monitoring and automated security updates.
With our rapid response times and proactive approach, you can focus on patient care, knowing that your IT is in expert hands.
Yes, Sacred Byte provides full support for setting up and maintaining Telematik-Infrastruktur (TI) for medical practices in Germany. We ensure that your practice can securely connect to the healthcare telematics network while meeting all KBV and GDPR compliance requirements.
1️⃣ TI Setup & Installation – We handle the complete installation of the necessary hardware and software, ensuring a smooth and secure connection to the telematics infrastructure.
2️⃣ Connector & Module Configuration – We configure and optimize TI connectors, VPN access, and KIM (Kommunikation im Medizinwesen) to ensure secure and compliant data exchange.
3️⃣ Ongoing Maintenance & Compliance – TI systems require regular updates and security patches. We proactively monitor and maintain your TI setup to keep it fully operational and compliant.
By ensuring a secure and reliable TI connection, we help your practice access essential eHealth services like ePA, eRezept, and KIM, while eliminating the complexity of managing it yourself.
Our long-term IT strategies for medical practices are designed to deliver significant cost savings:
- Reduced downtime: By preventing IT emergencies, we help minimize costly delays in patient care and administration.
- Open-source solutions: We utilize open-source software where possible, particularly for network security elements like firewalls. This approach not only eliminates licensing costs but also provides robust, customizable solutions tailored to your needs.
- Enhanced collaboration and remote work: Our secured network solutions increase opportunities for efficient collaboration and remote work. This flexibility can lead to reduced overhead costs and improved efficiency, ultimately boosting your bottom line.
- Optimized hardware and software management: We ensure you’re using the right equipment and software for your needs, avoiding unnecessary upgrades and extending the lifespan of your investments. This includes efficient management of software licenses to prevent overpaying for unused subscriptions.
- Predictable IT spending: Our managed services model helps you budget more effectively, transforming unpredictable IT expenses into a consistent, manageable cost. This approach allows for better financial planning and often results in overall reduced IT spending.
While exact savings vary depending on your firm’s size and needs, our clients typically see a significant return on their IT investment through increased productivity, enhanced security, and more efficient operations.
Reserve your spot today
Each of our clients deserves the best service and our full attention. That’s why we can only take on a maximum of two companies per week for our services.
Book your consultation appointment today to secure your practice without delays!